All terms.

Terms and policies of Information Treatment, Cancellations and refunds.

1. Our Commitment

At Icalter, we respect the freedom, privacy and free development of the personality of individuals. To this end, we believe that properly treating personal data is fundamental. This is our commitment to YOU. That is why in a simple, objective and transparent way, we want to inform you about how we treat personal data. Our Personal Data Processing Policy applies to all registrants unless clearly stated otherwise.

For us at Icalter:

1.1 Personal data

It is any information that identifies or can identify YOU (natural person – the term “natural person” means “natural person”). Examples: your name, your individual tax identification number, your address, your telephone number, your email address, etc.

1.2 Data processing

Means any operation performed with personal data, such as collection, production, reception, classification, use, access, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

2. Do we process personal data?

Yes, we process the personal data of visitors and users of our digital platforms and we process the personal data of our prospects, customers, suppliers, partners and employees. Data processing may be carried out directly by us or by third parties.

Below are examples of the personal data we may handle:

CONTACT AND REGISTRATION DATA: full name, e-mail address, identity document, telephone, address and data for the personal department.
DIGITAL IDENTIFICATION DATA: IP address, pages accessed, date and unique device identifiers.
OTHER DATA: responses to optional questionnaires and surveys, financial and payment information.
Important: As a rule, Icalter does not request sensitive personal data: racial or ethnic origin, religious beliefs, political opinion, membership in a trade union or religious, philosophical or political organization, data related to health or sex life, as well as genetic or biometric data when linked to a natural person. However, if necessary, it handles sensitive personal data of its employees.

Important: Our digital platforms may contain links to other platforms that are beyond our control and are not covered by these terms of Privacy and Processing of Personal Data. By accessing these links, the operators of those platforms may collect personal data about YOU, which will be processed in accordance with their policies.

3. Why do we process your personal data?

We process personal data for the following purposes:

3.1 Marketing

To send our marketing messages, advertising, promotions, offers and other information. You may opt out of receiving information about our products and services by selecting the unsubscribe link at the bottom of our email communications or by sending an email to